Workmanship and Satisfaction

We fully guarantee the quality of everything we make, and offer a lifetime guarantee on the workmanship of our handcrafted products. Here at Sertodo Copper, we care about your satisfaction with our products and also with our service. If there is ever any issue with your order, do not hesitate to contact us. This is a small, owner-operated business, and we will personally address your concerns in a timely and reasonable fashion.

As our pieces are made by hand with recycled copper and not mass produced by machines, some variation may occur, such as slight dimensional differences, minute surface imperfections, and blemishes.  We strive to minimize this with our quality control, and appreciate your patience and understanding when resolving such an issue; should you find something not to your complete satisfaction.

In this world of mass production, industry, and automaton labor, Sertodo Copper supports a different, more dignified approach to business. We believe that business is mutually beneficial for all parties involved and has vast potential for bringing understanding and cooperation between cultures. Your money is your vote in the economic world, and we thank you for patronizing our business!