Returns Policy

If you need to return an item, please Contact Us with your order number and details about the product you would like to return.

We reserve the right to review your items upon return to asses for replacement or return fees to cover our costs involved in processing, such as shipping, cleaning and repackaging.  We are reasonable and we are also a small operation.  Some people out there (probably not yourself) do try to take advantage of returns.

Defects in workmanship are fully guaranteed and we will replace your item at no charge.

Damaged items need to be photographed and reported to us so that we can make a claim with the shipper.  

You may return unopened items within 30 days of delivery for a full refund.

If the item is simply not what you wanted, that's ok too.  We will need to cover our return shipping and processing costs (up to 25%).

Allow up to four weeks for refunds to appear in your account from giving your package to the return shipper.  This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 business days), and the time it takes your bank to process our refund request (5 to 10 business days). 

Please feel free to reach out with any questions or concerns!

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Free shipping is available on orders over $100 shipped to addresses in the continental United States. 

When you place an order, delivery costs and time will be estimated for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Please feel free to reach out with any questions!